You may return within 20 days from date of purchase for a full refund, less initial shipping charges. Returns postmarked later than 20 days from date of purchase will be charged a $5 per item restocking fee. Harnesses must include plastic bags and tags in new condition. Send all return items (except Tiger Dreamz) to:

RYS, Inc.
8071 Beverly Boulevard
Los Angeles, CA  90048

Tiger Dreamz Luxury Pet Bed returns: Within 20 days from date of purchase you may return merchandise for a full refund, less shipping charges if items are returned in their original condition with packaging and to the address below. Returns postmarked later than 20 days from date of purchase will be charged a $10 per item restocking fee. Include a copy of your invoice and write return on the top. We do not store credit card information therefore once your item(s) are received in new condition we will issue a refund check. Returns for Tiger Dreamz Luxury Pet Beds can only be accepted here:

Favorite Pet Products, Inc.
5631 Mesmer Ave.
Culver City, CA 90230